Please read the following terms and conditions carefully, as they govern your use of our services and purchases made in-store.
- Exchange Policy
- Items can be exchanged within 15 days of purchase upon presentation of the original receipt.
- The item must be unused, in its original condition, and with all original packaging and tags intact.
- Earrings cannot be exchanged.
- Exchanges are subject to stock availability.
- No exchanges will be accepted for items that show signs of wear, damage, or alteration.
- Returns and Refunds
- Sale Items: All items purchased on sale or during promotional events are final sale and cannot be returned or exchanged.
- Regular-Priced Items: Returns for regular-priced items will be considered on a case-by-case basis, provided the item is in unused condition with proof of purchase.
- Shipping or delivery fees are non-refundable.
- Gift Vouchers
- Gift vouchers are non-refundable and cannot be exchanged for cash.
- Vouchers are valid only within the specified dates mentioned on them.
- Redemption of vouchers requires presentation of a valid government-issued ID.
- Vouchers can be used for in-store purchases only and cannot be applied to online transactions or combined with other discounts.
- Pricing and Promotions
- All prices are listed in Euro and include applicable taxes.
- We reserve the right to change prices or promotions without prior notice.
- Discounts, promotions, or offers cannot be combined unless explicitly stated.
- Liability
- We are not responsible for any loss or damage arising from the use of our products beyond the purchase price of the item.
- Customers are advised to handle jewelry, bags, and accessories with care and follow any provided care instructions.
- Store Policies
- All transactions are subject to our store policies, which may change from time to time. Updates will be posted in-store and/or on our website.
- By purchasing from our store, you agree to comply with these terms and conditions.