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Terms & Conditions

Please read the following terms and conditions carefully, as they govern your use of our services and purchases made in-store.

  1. Exchange Policy
  • Items can be exchanged within 15 days of purchase upon presentation of the original receipt.
  • The item must be unused, in its original condition, and with all original packaging and tags intact.
  • Earrings cannot be exchanged.
  • Exchanges are subject to stock availability.
  • No exchanges will be accepted for items that show signs of wear, damage, or alteration.
  1. Returns and Refunds
  • Sale Items: All items purchased on sale or during promotional events are final sale and cannot be returned or exchanged.
  • Regular-Priced Items: Returns for regular-priced items will be considered on a case-by-case basis, provided the item is in unused condition with proof of purchase.
  • Shipping or delivery fees are non-refundable.
  1. Gift Vouchers
  • Gift vouchers are non-refundable and cannot be exchanged for cash.
  • Vouchers are valid only within the specified dates mentioned on them.
  • Redemption of vouchers requires presentation of a valid government-issued ID.
  • Vouchers can be used for in-store purchases only and cannot be applied to online transactions or combined with other discounts.
  1. Pricing and Promotions
  • All prices are listed in Euro and include applicable taxes.
  • We reserve the right to change prices or promotions without prior notice.
  • Discounts, promotions, or offers cannot be combined unless explicitly stated.
  1. Liability
  • We are not responsible for any loss or damage arising from the use of our products beyond the purchase price of the item.
  • Customers are advised to handle jewelry, bags, and accessories with care and follow any provided care instructions.
  1. Store Policies
  • All transactions are subject to our store policies, which may change from time to time. Updates will be posted in-store and/or on our website.
  • By purchasing from our store, you agree to comply with these terms and conditions.